Last Updated: September 09, 2026
At durrydutyfree.com, accessible from https://durrydutyfree.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by durrydutyfree.com and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
When you visit or make a purchase on durrydutyfree.com, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
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Personal Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number when you place an order or register an account.
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Device & Log Data: Web browser version, IP address, time zone, cookie information, pages or products you view, search terms, and how you interact with the Site.
2. How We Use Your Information
We use the collected information for various purposes, including:
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Order Fulfillment: To process and fulfill your orders, arrange shipping, send invoices, and order confirmations.
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Customer Support: To communicate with you and handle support inquiries or order issues.
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Site Improvement: To screen our orders for potential risk or fraud, and to optimize and improve our Site functionality and user experience.
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Marketing Communications: In accordance with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.
3. Cookies and Web Beacons
Like any other website, durrydutyfree.com uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
4. Third-Party Services and Data Sharing
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
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Service Providers: We share information with service providers who help us perform functions like processing payments (e.g., Stripe, PayPal), shipping orders (logistics partners), and site hosting (WordPress / WooCommerce).
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Analytics & Advertising: We use Google Analytics and Meta (Facebook) Pixel to help us understand how our customers use the Site and to deliver targeted advertisements.
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Legal Requirements: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
5. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment and transaction details are encrypted using Secure Sockets Layer (SSL) technology.
6. Your Rights (GDPR & CCPA)
Depending on your location, you may have the right to access, update, correct, or request the deletion of your personal information held by us. If you would like to exercise these rights, please contact us through the contact details below.
7. Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. durrydutyfree.com does not knowingly collect any Personal Identifiable Information from children under the age of 18.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
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Website: durrydutyfree.com
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WhatsApp: +61 403846039
